Introduction
Recognition
The Foundation SEH is a joint initiative of mortgage providers and is helping consumers to obtain qualified mortgage advice. The SEH developed a system of qualification for mortgage advisers who have demonstrated that they have sufficient knowledge and experience. This knowledge is kept up-to-date by annual obligatory education. Only mortgage advisors who have passed the high standard exams are entitled to carry the title of ‘certified mortgage advisor’ (Erkend Hypotheekadviseur) and use the SEH shield.
Kifid
The Financial Services Complaints Institute (Kifid) is an independent office for resolving disputes between consumers and financial services providers. If you have a complaint about our service, and we can not come to a satisfactory solution, you can refer to this Institute.
AFM
The AFM (i.e. Authority Financial Markets) promotes a fair and transparent financial market. The AFM is the independent supervisory authority for the markets of savings, loans, investments and insurance. The AFM promotes careful financial services to consumers and ensures a fair and efficient functioning of capital markets.