Complaints

Despite the fact that we do our very best to provide you with optimal service, it is possible that you are still dissatisfied with our services. You can complain verbally or by letter to Gerhard Meppelink. We will contact you to find a possible solution. If it seems impossible to reach a reasonable solution, please contact The Financial Services Complaints Institute (Kifid). Kifid is an independent office for resolving disputes between consumers and financial services.

The address is; Kifid, PO Box 93257, 2509 AG Den Haag, phone (0031)0900-3552248 info@kifid.nl website; www.kifid.nl.